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We answer most emails in 1-3 hours Mon-Fri 10 AM to 10 PM Eastern Time. Saturday and Sunday we answer emails within 6-8 hours. If you do not hear back from us within that time frame, it is very likely that you entered the wrong contact email address or our reply was sent to your junk mail folder.
Email is the quickest way to get a response but if you prefer you can request a phone call here.